Despite the fact that the hosting service provided by the different companies is roughly identical, each provider has their own platform with its own tweaks and ways to carry out given tasks. In this case, a huge knowledge base would be incredibly helpful both for persons with little to no practical experience and for technically knowledgeable individuals who will sooner or later learn how given operations are executed, but will lose valuable time in the meantime. The objective of such a knowledge base is to help make the service quick and simple to use, sparing users a lot of time and efforts. The result is happier clients, as they can easily find the info they are seeking, and much less work for the customer service team representatives, because usually the vast majority of the enquiries and difficulties that customers have got are already described in the knowledge base. In case the articles are professionally written and encompass more topics, you’ll be able to discover more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

All Linux cloud hosting that we offer include a comprehensive knowledge base where you can find all you may ever need to know in regard to your web hosting account. Irrespective of whether you’d like to set up a brand new MySQL database, to redirect a domain using an .htaccess file or to set up an email account on your PC or hand phone, you can simply check our help articles and all the info that you need will be there. When you go to a particular section of your Hepsia Control Panel, you will see articles that are associated with the features that you can access through it. If you want to see the full list of articles and get informed about all the features that Hepsia is offering, or simply to read generic info about the web hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our absolute best to cover any predicament that you could bump into, but in case you do not find what you want, you can always get in touch with us, as our help desk team members are at your service 24 hours a day.