When your web hosting supplier supplies live chat support, you'll be able to talk with an agent live and learn useful info or get an issue resolved timely. The basic advantage of using chat rather than calling to talk to a live person is that you need only a computer with Internet access, so that you won't pay any fees if you are in a different state or country. Furthermore, it will be easier to copy and paste information such as domains, usernames or error messages i.e. details that are sometimes difficult to provide to the other party on the phone. The real-time chat is also a quicker approach to contact the web hosting company's support crew as compared to using a ticketing system. What's more, in case some issue requires a little more time to be dealt with, you're able to do something else while you wait for support on the live chat, which means that you won't waste time - something that's impossible in case you are on the telephone.

Live Chat Support in Cloud Hosting

As part of the support services that we provide for all of our Linux cloud hosting, we have live chat support that is available all the time, even on holidays. You can get in touch with us regardless of whether you already have an account or not, considering that we can support you with pretty much anything, ranging from giving you general info about our services if you are not our customer yet and you're thinking about ordering one of our packages, to assisting you with installing an email account in an e-mail client. Some problems are more complicated and time-consuming, therefore you will have to employ the ticketing system that is incorporated into the Hepsia website hosting Control Panel, but we can save you precious time and help you in real time on the live chat for a number of things.