In the event that you have ever had a cloud hosting account before or you have dealt with any other type of online service, you're probably well aware from personal experience that for some things it's better to talk to a live person on the telephone instead of exchange tickets or e-mail messages. If you'd like to know more about a particular service before you decide to purchase it or if something small has to be done, for instance, it is far easier and faster to get it done in real time. If you're able to talk with representatives by phone, it's also very likely that you are using the services of a real hosting supplier, not just a reseller. The type of support that you'll get over the phone varies between different suppliers - from common matters to dedicated technical support. Typically most suppliers offer pre-sales assistance and first level phone support, while more complicated technical issues are handled via email and / or tickets.
Phone Support in Cloud Hosting
In case you choose to use one of our Linux cloud hosting, you will be able to get in touch with our customer support team over the phone for 14 hours a day. We will assist you in choosing the proper plan for your websites because we believe that it is better to discuss this kind of matters with a live person. If you already have an account, we're able to assist you with any sales/billing questions and general matters, even with some technical matters which do not require too much time or escalation to an administrator as it'll be more appropriate to open a ticket for time-consuming troubles so as to have the correspondence in a single place. We have phone numbers in the US, Great Britain and Australia, so you will be able to call the one you prefer and speak with our representatives.